Stornierung Englisch

Stornierung Englisch Vorlage

---

Subject: Cancellation of Reservation

Dear [Name of Recipient],

I regret to inform you that I need to cancel my reservation for [Event/Service/Booking] on [Date of Reservation]. I apologize for any inconvenience this may cause.

Unfortunately, due to unforeseen circumstances, I am unable to attend the [Event/Service/Booking] as planned. I would like to request a refund of any deposits or payments made in advance.

Please find my reservation details below:

Name: [Your Name]

Date of Reservation: [Date of Reservation]

Confirmation Number: [Confirmation Number]

Amount Paid: [Amount Paid]

I would appreciate it if you could confirm the cancellation and provide information on the refund process. If any paperwork or formalities are required from my end, please let me know, and I will complete them promptly.

Thank you for your understanding and cooperation in this matter. I hope to have the opportunity to rebook in the future.

Should you require any further information, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address].

Thank you for your attention to this matter.

Sincerely,

[Your Name]

1. How do I cancel my reservation in English?

To cancel your reservation in English, you can usually log into the website or app where you made the booking and look for the option to cancel. If you booked through a travel agency or third-party website, you may need to contact them directly to cancel. Additionally, you can usually find contact information for the accommodation provider in your booking confirmation email to request a cancellation.

2. Is there a fee for cancelling my booking in English?

The cancellation policies vary depending on the accommodation provider, booking platform, or travel agency you used. Some bookings may offer free cancellation within a certain time frame, while others may have a cancellation fee or be non-refundable. It’s important to review the terms and conditions of your booking or contact the provider to understand any fees associated with cancelling.

3. What information do I need to provide when cancelling in English?

When cancelling your reservation in English, you may be asked to provide your booking confirmation number, the name under which the reservation was made, and possibly some form of identification. It’s important to have this information readily available to expedite the cancellation process.

4. Can I cancel my reservation in English online or do I need to call?

Many accommodation providers and booking platforms offer the option to cancel reservations online in English. This is often the quickest and most convenient method. However, some bookings may require you to call a customer service hotline to cancel. Be sure to check the cancellation options available to you when you need to cancel your reservation.

5. Will I receive a confirmation email after cancelling in English?

After cancelling your reservation in English, you should receive a confirmation email to verify that the cancellation has been successfully processed. This email may also include any relevant information regarding refunds, if applicable. If you do not receive a confirmation email, it’s a good idea to follow up with the accommodation provider or booking platform to ensure the cancellation was completed.

6. How far in advance do I need to cancel in English to get a refund?

Generally, the refund policy for cancellations varies depending on the specific reservation and provider. It is recommended to check the terms and conditions of your booking to determine the deadline for cancelling in order to receive a refund. Some accommodations or services may require you to cancel within a certain number of days or hours before the scheduled arrival date to be eligible for a refund.

7. Can I cancel a non-refundable booking in English?

Non-refundable bookings typically do not allow for cancellations or refunds. However, in some cases, you may be able to cancel a non-refundable booking, but you might not receive a refund. It is best to contact the provider directly or check the terms and conditions of your booking to see if there are any exceptions or options for cancelling a non-refundable reservation.

8. What is the cancellation policy in English for my reservation?

The cancellation policy for your reservation can usually be found in the terms and conditions provided by the accommodation, travel agency, or service provider. It is important to review this policy carefully before making a booking, as it will outline the rules and procedures for cancelling your reservation, any associated fees, and the deadline for cancellations. If you have already made a reservation, you can contact the provider directly to inquire about their specific cancellation policy in English.

9. Can I change my reservation instead of cancelling in English?

Yes, in some cases, you may be able to modify or change your reservation instead of cancelling it altogether. This could involve changing the dates of your stay, the room type, or other details of your booking. It is best to contact the provider directly to see if they allow modifications and what the process is for making changes to your reservation in English.

10. Do I need to speak English fluently to cancel my booking?

While it is helpful to be able to communicate in English when cancelling a booking, it is not always necessary to be fluent in the language. Many providers and booking platforms offer multilingual customer support or have translation services available to assist non-English speakers. If you are not comfortable cancelling in English, you can consider asking a friend or using online translation tools to help you communicate with the provider effectively.

Schritt 1: Betreffzeile festlegen

Zuerst sollten Sie eine klare und präzise Betreffzeile festlegen, damit der Empfänger sofort erkennt, worum es in der E-Mail geht. Verwenden Sie Begriffe wie „Stornierung“, „Cancellation“ oder „Revocation“.

Schritt 2: Anrede wählen

Beginnen Sie die E-Mail mit einer höflichen Anrede, z.B. „Dear [Name des Empfängers]“ oder „To whom it may concern“.

Schritt 3: Grund der Stornierung angeben

Erklären Sie in einem höflichen und eindeutigen Ton den Grund für die Stornierung. Seien Sie so präzise und transparent wie möglich, um Missverständnisse zu vermeiden.

Schritt 4: Angaben zur Buchung machen

Fügen Sie alle relevanten Informationen zur Buchung hinzu, wie Buchungsnummer, Datum der Buchung, Name des Buchenden und weitere relevante Details, um dem Empfänger die Identifizierung der Buchung zu erleichtern.

Schritt 5: Alternativvorschläge anbieten

Falls möglich, bieten Sie alternative Lösungen oder Termine an, um dem Empfänger entgegenzukommen und mögliche Unannehmlichkeiten zu minimieren.

Schritt 6: Abschlussformel verwenden

Beenden Sie die E-Mail mit einer höflichen Abschlussformel wie „Mit freundlichen Grüßen“ oder „Best regards“ gefolgt von Ihrem Namen.

Schritt 7: Korrekturlesen

Nehmen Sie sich Zeit, die E-Mail sorgfältig zu überprüfen, um Rechtschreibfehler, Grammatikfehler oder Ungenauigkeiten zu korrigieren. Eine gut geschriebene E-Mail hinterlässt einen professionellen Eindruck.

Schritt 8: E-Mail absenden

Sobald Sie sicher sind, dass die E-Mail alle notwendigen Informationen enthält und höflich formuliert ist, senden Sie sie an den Empfänger. Vergewissern Sie sich, dass Sie die richtige E-Mail-Adresse verwenden.

Mit diesen Schritten sollten Sie in der Lage sein, eine korrekte und höfliche Stornierung auf Englisch zu verfassen. Denken Sie daran, dass eine respektvolle und klare Kommunikation immer wichtig ist, um Missverständnisse zu vermeiden.